How do I create a new ticket?

Open the Ticket Management tab on the left of the Manager Panel.

The + New Ticket button is available on these pages: New & Unassigned, My Tickets, and Open.

Creating the ticket

1. Click the + New Ticket button.
2. Fill in the required fields: Property, Resident, Category, Priority, Due Date (optional), and Assigned Manager (optional).
3. Add a detailed description and attach an image if you need to.
4. Click Add New to create the ticket.

If the ticket does not appear in the list after creating it, refresh the page. If it is still missing, email [e-mail].