Incorrect credentials error

Help us, help you...

We know this can be infuriating - you are SURE you got the password right but the system just wont let you through...

To this we say : "help us, help you"  -  we are going to advise you in these cases that the system is a Microsoft authenticated process that holds these details to a 1-to-1 authentication, so the likelyhood of the system making a mistake is unlikely.  In most cases the password has been reset, wither through a security process or previously edited. 

Lets get you online ASAP

The fastest way to get this resolved is to use the "forgot password" link on the password page.  Use this tool to reset your credentials and then log back into the system.

For more resources on this try  : https://www.myestatelife.com/learnpassword