What is a Property ID?
This is a secret key that gives you access to register for your property, and because of this ONLY your building or estate manager will be able to give you this information.
See : https://www.myestatelife.com/learnpropertyid for video resources on this
Where do I get my PropertyID?
As per the information found above – our team is NOT able to supply you with your Property ID. This information will need to be collected from your property manager who will send you a download guide with the information enclosed.
My Estate Life is only the software your estate or building uses, the access to this software is completely controlled by your estate or building management.
Troubleshooting :
There is a problem with my propertyID - it gives an error
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If you are entering the Property ID manually then it could just be an input error, try using the QR scanner to scan the ID, this is more accurate.
It could also be that you are trying to register for an expired estate on our software. Contact your property manager and ensure that the estate is active on My Estate Life.
Who is my property manager?
- Try get in contact with the property office or ask security who the manager is. With the current restrictions on the POPIA (Protection of privacy and information act), it becomes very difficult for us to effectively help you in this case.
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