Troubleshooting

App Errors

• “Something Went Wrong” error
• Session Expired Error

Device Compatibility

• Managing app permissions on the My Estate Life app
• Does My Estate Life have a web version of the app?
• App is not available in your region
• App is not available in your region
• Account blocked. What to do

Visitor Issues

• I got an alert about a visitor that isn't mine
• Visitor Creation Error: Something Went Wrong
• Visitor Creation Error: Visitor cannot be created in the past

Notification Problems

• Why are my visitor notifications delayed?
• Notifications Issues

Registration & Login Problems

• “Account not Activated” error
• Why does my app say “Pending Approval” when I've received the approval email?
• I'm not getting the confirmation email
• What do I do if I'm getting the "Invalid Login Attempt" message?
• Where can I change my email address?
• Account blocked. What to do